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Harley-Davidson Dealers Top 2012 Pied Piper Prospect Satisfaction Index

Harley-Davidson dealerships topped the rankings for the 2012 edition of the Pied Piper Prospect Satisfaction Index, an industry benchmarking study examining how well dealerships treat customers, and turning shoppers into buyers. The Pied Piper PSI rated different manufacturers’ dealerships in a number of categories to produce an overall score. The study was conducted between July 2011 and April 2012 with 1,653 anonymous “mystery shoppers” gathering information at different dealerships across the U.S.

CARB Reveals 2014 Harley-Davidson Models, Including Some “Cool” Surprises

The California Air Resource Board has issued executive orders on a number of 2014 Harley-Davidson models, revealing much of the Motor Company’s upcoming product lineup. While most of the models listed are familiar, the documents do reveal some gems including possible signs of the long-rumored new liquid-cooled Harley-Davidson engine. The first and least surprising reveal is the disappearance of the 1584cc Twin Cam 96 engine.

US Motorcycle Thefts Down 6% in 2011

Americans reported 46,667 motorcycle thefts in 2011, a 6% decrease from 49,791 stolen motorcycles in 2010, reports the National Insurance Crime Bureau. Despite the drop in reported thefts, the non-profit organization representing nearly 1100 property and casualty insurance companies says the theft rate still averages out to one motorcycle stolen every 11 minutes in the U.S. The numbers were published in the NICB’s 2011 ForeCAST Report which examined theft reports as well as recoveries.